Administrator: The one who has all the rights and permissions of OneHash CRM
The administrator is above the System Manager and has all the rights and permissions for the OneHash account.
A System Manager also has permissions to most items in the system, but the administrator has unrestricted access.
If your OneHash account is cloud-hosted with us (Frappe Technologies Pvt. Ltd.), you won't access your OneHash account as an Administrator.
For cloud-hosted accounts, upgrades are managed from the backend. We reserve admin login credentials with us to upgrade all the customer's OneHash accounts from the backend.
Since on a single server, we may host many customer's OneHash accounts, as a security measure, we cannot share the credentials for administrator accounts with any cloud-hosted user. (an exception would be if you purchase a large number of users and your account is exclusively hosted on one server).
For self-hosted on-premises accounts, the admin credentials are with the account user.
The administrator is above the System Manager and has all the rights and permissions for the OneHash account.
A System Manager also has permissions to most items in the system, but the administrator has unrestricted access.
If your OneHash account is cloud-hosted with us (Frappe Technologies Pvt. Ltd.), you won't access your OneHash account as an Administrator.
For cloud-hosted accounts, upgrades are managed from the backend. We reserve admin login credentials with us to upgrade all the customer's OneHash accounts from the backend.
Since on a single server, we may host many customer's OneHash accounts, as a security measure, we cannot share the credentials for administrator accounts with any cloud-hosted user. (an exception would be if you purchase a large number of users and your account is exclusively hosted on one server).
For self-hosted on-premises accounts, the admin credentials are with the account user.
Updated on: 21 / 08 / 2021