Cal ID FAQ's

Can I have multiple email addresses associated with my account?

Yes. In Profile Settings, you can add multiple emails and choose one as your "Primary" address for notifications.

Will changing my username affect my existing booking links?

Yes. Your Cal ID is cal.id/username. If you change it, old links will break and you must share the new one.

Can I integrate more than 1 google calendar?

Yes. Go to Apps > Calendars > Install to connect multiple Google accounts and check them all for conflicts.

What is the difference between changing the title and changing the URL slug?

The Title is the Event name people see (e.g., "Intro Call"). The URL slug is the web address (e.g., /intro). Changing the slug breaks old links; changing the title does not.

How do I add questions on the booking page?

Edit your Event Type and go to the Advanced tab and go to **Booking Questions **section. There, you can add, edit, or require custom fields like phone numbers or text boxes.

Can I disable default confirmation email?

Yes, in the Advanced tab of your Event Type. Toggle ON the Disable Confirmation Email field.

Note: You must have a custom Workflow active to send a replacement confirmation before you can toggle this ON.

How can I redirect users to a different URL after they have booked?

Edit your Event Type, go to the Advanced tab, and enter your destination link in the "Redirect on booking" field.

How to share different schedule for different event?

Go to Availability, create different "Schedules" (e.g., "Sales" vs "Support"), then edit your Event Type and select the specific schedule you want to use.

Why is Google Meet not present in my team meetings?

Google Meet doesn't show up directly in the location dropdown for team events - this is how our platform works.

To use Google Meet for team meetings, select "Organizer's default app" from the location dropdown instead. Then make sure all team members have Google Meet set as their default conferencing app at https://app.cal.id/apps/installed/conferencing.

Keep in mind that Google Meet requires Google Calendar to be installed first. Once everyone has it set as their default, Google Meet links will automatically generate when the team event is booked.

How to set Zoom as video conferencing App?

Install the Zoom App from the Cal ID App Store. Then, edit your Event Type and select Zoom from the "Location" dropdown menu.

Why does it show "No Availability" for my team?

This usually happens

a) If team members haven't connected their calendars

b) In Team tab of that event type, check have you add the team member for hosting the meeting. Add the team member in "Add all team members, including future members" field.

How to add payment method or collect payments?

Install the Razorpay or PayPal or Stripe app from the App Store. Once connected, edit your Event Type, go to the Apps tab, and set the price and currency and Save it.

How do I connect automation tools like Zapier or Make?

Install the Zapier or Make app from the App Store. Copy the API key provided and paste it into your Zapier/Make account to link them.

Can I customize the template of the workflow?

a). For Email, Yes you can change the template.

b). For WhatsApp, you have to integrate WhatsApp Business App from the App Store.

c). For SMS, you cannot edit the existing template.

How to set unavailable for some limited period of time?

You can set Out of office.

To set: Go to Settings >> Select Out of Office >> Add. Cal ID will automatically block that period of time.

Can I embed my booking page on my website?

Yes. Click the Embed button on your Event Type card to get the code snippet for an Inline, Popup, or Floating Button embed.

Updated on: 18/02/2026

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