Customer Portal : Issues
Issues
The customer portal makes it very easy for a customer to raise concerns. A simple and intuitive interface facilitates your customer to report their concerns as Issues. They can view the complete thread of their conversation.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/image_awn1a3.png)
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/image_g6datc.png)
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/portal-ticket-1_r9uaht.gif)
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/gif-12-8_a5xuo7.gif)
The customer portal makes it very easy for a customer to raise concerns. A simple and intuitive interface facilitates your customer to report their concerns as Issues. They can view the complete thread of their conversation.
Empty Issue List
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/image_awn1a3.png)
New Issue
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/image_g6datc.png)
Open Issue
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/portal-ticket-1_r9uaht.gif)
Reply on Issue
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/gif-12-8_a5xuo7.gif)
Updated on: 22/03/2023
Thank you!