Articles on: Cal ID Event types

Disabling Default Confirmation Emails for Attendees in Cal ID

By default, Cal ID sends an automatic confirmation email to attendees once they successfully book a meeting. This feature allows you to disable that automated email, enabling you to use custom Workflows to send personalized confirmations instead.

Steps to Disable Default Confirmation Emails

Note: This toggle can only be turned on if at least one workflow is active on this event type that sends a booking confirmation to the attendees. This ensures your bookers still receive a confirmation via your custom workflow.

Access Event Editor: Navigate to your Event Types dashboard and click the Edit icon on the specific event you wish to modify.
Open Advanced Settings: Click on the Advanced tab at the top of the event configuration screen.
Locate the Setting: Scroll to the bottom of the page to find Disable default confirmation emails for attendees.
Enable the Feature: Click the toggle switch to the right of the setting to enable it.

Save Changes: Click the Save button in the top right corner to apply your changes.

Updated on: 17/02/2026

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