How to Set Up Requires Confirmation for a Booking?

In Cal ID, the Requires confirmation feature acts as a "gatekeeper" for your appointments. When enabled, bookings must be manually approved before they are finalized, pushed to your calendar integrations, or a confirmation email is sent to the guest.

Once you toggle the feature ON, you can customize exactly when and how confirmation is triggered:

• Always: Every single booking for this event type will require your manual approval.
• When booked with less than [X] notice: (e.g., 30 mins/hours/days). This allows for "instant" bookings if they are far in the future, but requires your approval for last-minute requests that might disrupt your immediate flow.
• Unconfirmed bookings still block calendar slots: If checked, the time slot the guest requested will be held (marked as busy) while you decide whether to approve or reject it.
• Only require confirmation for free email providers: This automatically approves guests using professional/work domains (e.g., @company.com) while requiring you to manually vet guests using free services like @gmail.com or @outlook.com.

1. Log in to your Cal ID account
2. Go to Event Types: Click on Event Types in the left sidebar.
3. Edit Event: Select the event you wish to modify.
4. Enable Confirmation: Locate the Requires Confirmation section and toggle the switch to ON.
5. Select your Logic: Choose between "Always" or the "Notice period" threshold.
6. Refine Settings: Check the boxes for "blocking slots" or "filtering free email providers" based on your preference.
7. Save: Click the blue Save button at the top right of the screen.

• The guest selects their time and submits their details.
• Instead of a "Confirmed" message, they receive a notification that their request is pending approval.
• Crucial: No confirmation email is sent, and integrations (like Zoom or Google Meet links) are not generated until you hit approve.

• Email: You will receive a notification with a direct link to approve or reject.

• Dashboard: Navigate to the Bookings tab in the left sidebar to see all pending requests.

• Action: Once you click Confirm, the guest receives their confirmation email and the event is synced to your calendar.

If more than one user submits a booking request for confirmation for the same slot and date, you can accept only one booking from those requests. Once you accept a booking, the remaining bookings will remain in unconfirmed status.

If you want to accept another user's booking from the remaining requests, you must first cancel the booking that was previously accepted for that slot and date. After canceling that booking, you will then be able to accept another booking request.

Updated on: 11/03/2026