Lock Timezone On Booking Page

In Cal ID, the Lock timezone on booking page feature is an essential setting for events that happen at a specific physical location or for webinars tied to a fixed broadcast time. It prevents the booking page from automatically detecting and switching to the guest's local timezone.

Typically, scheduling platforms automatically translate your availability into the booker's local time. Enabling this feature stops that translation and keeps the display fixed to your chosen timezone.

• In-Person Events: If you are hosting a workshop in London, it starts at 10:00 AM GMT regardless of where the person booking is currently located. Locking the timezone prevents confusion.
• Travel and Tours: For business owners in the travel industry, guests often book from a different timezone but need to see the "local" time of the destination.
• Fixed Broadcasts: If you are running a live stream at a set time in a specific region, locking the timezone ensures everyone refers to the same "master" clock.

1. Go to Event Types: Click on Event Types in the left sidebar.
2. Select an Event: Click on the specific event you want to lock.
3. Navigate to Advanced: Click on the Advanced tab in the top navigation bar.
4. Find the Toggle: Locate the Lock timezone on booking page option.
5. Enable: Switch the toggle to ON.
6. Select the timezone
7. Save: Click the Save button at the top right.

• Standard Behavior: A guest in New York booking a meeting with someone in London (5 hours ahead) would see "9:00 AM" for a 2:00 PM GMT slot.
• Locked Behavior: With the timezone locked to GMT, the guest in New York will see "2:00 PM" on the calendar, with a clear indication that the time is in GMT.
• Clarity: It effectively tells the guest: "This event happens at this specific time in this specific place."

If you have multiple event types where some are virtual (needs local timezone) and some are in-person (needs locked timezone), make sure to check this setting individually for each event. This is an event-level setting, not a global one!

Updated on: 27/01/2026