Mention a user or group
You can mention a team member or user group to call their attention to a message. Mentions follow the same notification settings as direct messages and alert words. A silent mention allows you to refer to a user without triggering a notification. A wildcard mention allows you to mention everyone on a stream.
Mention a user or group
From the compose box
- Open the compose box.
- Type @ followed by a few letters from a name or email address.
- Pick the appropriate user or user group from the autocomplete.
From the user list - Hover over a user's name in the right sidebar.
- Click on the ellipsis () to the right of their name to open their user card.
- Select Copy mention syntax to add it to your clipboard.
- Paste the user's mention syntax in the compose box.
Via a message - Click on a user's profile picture or name on a message they sent to open their user card.
- Select Reply mentioning user to start a reply to the conversation with a mention inserted into the compose box.
Silently mention a user
A silent mention allows you to refer to a user without triggering a notification. Silent mentions start with @_ instead of @. - Open the compose box.
- Type @_ followed by a few letters from a name or email address.
- Pick the appropriate user or user group from the autocomplete.
Mention everyone on a stream
You can mention everyone on a stream with the @all mention (or, equivalently, @everyone or @stream). Use sparingly! Used improperly, wildcard mentions can be annoying.
Note that this will not notify anyone who has muted the stream, and users can disable receiving email/push notifications for these wildcard mentions, either globally or for individual streams.
Examples
What you type
Users: @Bo Lin or @Ariella Drake|26 (two*
)
User group: @support team (one*
)
Silent mention: @Bo Lin or @Ariella Drake|26 (@_
instead of@
)
Wildcard mentions: @all, @everyone, or @stream (two*
)
A | followed by a user ID is inserted automatically when you select a user from the typeahead suggestions, if there are two users with the same name in the organization.
What it looks like
Related articles
• Message formatting
• Restrict wildcard mentions
• Quote and reply
• View your mentions
Updated on: 30/10/2023
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