Mention a user or group
You can mention a team member or user group to call their attention to a message. Mentions follow the same notification settings as direct messages and alert words. A silent mention allows you to refer to a user without triggering a notification. A wildcard mention allows you to mention everyone on a stream.
Mention a user or group
From the compose box
Open the compose box.
Type @ followed by a few letters from a name or email address.
Pick the appropriate user or user group from the autocomplete.
From the user list
Hover over a user's name in the right sidebar.
Click on the ellipsis () to the right of their name to open their user card.
Select Copy mention syntax to add it to your clipboard.
Paste the user's mention syntax in the compose box.
Via a message
Click on a user's profile picture or name on a message they sent to open their user card.
Select Reply mentioning user to start a reply to the conversation with a mention inserted into the compose box.
Silently mention a user
A silent mention allows you to refer to a user without triggering a notification. Silent mentions start with @_ instead of @.
Open the compose box.
Type @_ followed by a few letters from a name or email address.
Pick the appropriate user or user group from the autocomplete.
Mention everyone on a stream
You can mention everyone on a stream with the @**all** mention (or, equivalently, @**everyone** or @**stream**). Use sparingly! Used improperly, wildcard mentions can be annoying.
Note that this will not notify anyone who has muted the stream, and users can disable receiving email/push notifications for these wildcard mentions, either globally or for individual streams.
Examples
What you type
Users: @**Bo Lin** or @**Ariella Drake|26** (two *)
User group: @*support team* (one *)
Silent mention: @_**Bo Lin** or @_**Ariella Drake|26** (@_ instead of @)
Wildcard mentions: @**all**, @**everyone**, or @**stream** (two *)
A | followed by a user ID is inserted automatically when you select a user from the typeahead suggestions, if there are two users with the same name in the organization.
What it looks like
Related articles
• Message formatting
• Restrict wildcard mentions
• Quote and reply
• View your mentions
Mention a user or group
From the compose box
Open the compose box.
Type @ followed by a few letters from a name or email address.
Pick the appropriate user or user group from the autocomplete.
From the user list
Hover over a user's name in the right sidebar.
Click on the ellipsis () to the right of their name to open their user card.
Select Copy mention syntax to add it to your clipboard.
Paste the user's mention syntax in the compose box.
Via a message
Click on a user's profile picture or name on a message they sent to open their user card.
Select Reply mentioning user to start a reply to the conversation with a mention inserted into the compose box.
Silently mention a user
A silent mention allows you to refer to a user without triggering a notification. Silent mentions start with @_ instead of @.
Open the compose box.
Type @_ followed by a few letters from a name or email address.
Pick the appropriate user or user group from the autocomplete.
Mention everyone on a stream
You can mention everyone on a stream with the @**all** mention (or, equivalently, @**everyone** or @**stream**). Use sparingly! Used improperly, wildcard mentions can be annoying.
Note that this will not notify anyone who has muted the stream, and users can disable receiving email/push notifications for these wildcard mentions, either globally or for individual streams.
Examples
What you type
Users: @**Bo Lin** or @**Ariella Drake|26** (two *)
User group: @*support team* (one *)
Silent mention: @_**Bo Lin** or @_**Ariella Drake|26** (@_ instead of @)
Wildcard mentions: @**all**, @**everyone**, or @**stream** (two *)
A | followed by a user ID is inserted automatically when you select a user from the typeahead suggestions, if there are two users with the same name in the organization.
What it looks like
Related articles
• Message formatting
• Restrict wildcard mentions
• Quote and reply
• View your mentions
Updated on: 30/10/2023
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