Articles on: Cal ID Bookings

Monitoring Notification Delivery with Workflow Status

The Workflow Status tool lets you see exactly what happens after a meeting is booked. It tracks every email or WhatsApp or SMS message sent by the system or by your custom workflows, so you always know if your attendee got the information.


How to Check the Status


  1. Go to Bookings: Click Bookings in the left menu.
  2. Find the Meeting: Look for the specific meeting in your list.
  3. Click the Button: Click the Workflow Status button (it has a lightning bolt icon) on the right side of the booking.



What the Status Words Mean


When you open the status window, you will see a list of messages and their current stage:

  • Scheduled / Queued: The message is waiting and will be sent at the right time (for example, "30 minutes before the meeting").



  • Delivered: The message was successfully sent and reached the person’s inbox or phone.



  • Read: The person has opened and looked at the message.



  • Bounced: The message could not be delivered. This usually happens if the email address is wrong or the inbox is full.



  • Failed: There was an error, and the message could not be sent.



  • Cancelled: If you cancel the meeting, the system automatically stops all future messages and marks them as "Cancelled".



Why This is Helpful


  • No More Guessing: If a client says they didn't get the link, you can check here to see if it Bounced or was Delivered.
  • Check Attendance: If the status shows Read, you know the attendee is aware of the meeting.
  • Automatic Cleanup: You don't have to worry about reminders going out for a cancelled meeting; the system handles the Cancellation for you.


Updated on: 25/03/2026

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