Verify a message was sent

When you send a message, it first goes to a OneHash Connect server, and then the OneHash Connect server sends it out to all the recipients.

Sometimes there can be delays if your device is on a poor network connection. OneHash Connect lets you know when your message successfully reaches the server.

Verify that a message reached the OneHash Connect server

Look for a timestamp (like 4:53) on the right side of the message. If you see a timestamp, the message successfully reached the server.

You can see what a message without a timestamp looks like by disconnecting your computer from the internet, and sending a message.

When to resend

By default, OneHash Connect will try to resend the message when it is re-connected to the internet.

If OneHash Connect gives up (or if the OneHash Connect server returns an error), it will add two red icons ( ) to the right side of the message. If you don't see the red icons, there is no need to resend.

If you do see the red icons, you can either

• Click resend () to attempt a resend.

• Click cancel () to delete the message.

• Reload the page to cancel all the messages with red icons.

Updated on: 30/10/2023