Articles on: OneHash CRM | Quality

How to create a Quality Goal?

Quality Goal

It is a collection of individual metrics that helps to quantify the quality of an application. It is a basic quality management process to establish a set of quality objectives.

You can create a Quality Goal for your business having multiple Quality Objectives. Different Quality Objectives for a Goal can have definite numeric target or target measured in terms of completion status(yes or no). It is monitored based on Frequency which is set for that Goal.

To access the Quality Goal list, go to:

Home > Quality > Goal and Procedure > Quality Goal

1. How to Create a Quality Goal

Go to the Quality Goal list, click on New.
Enter a name for the goal.
Select a Quality Procedure to be followed to achieve the Goal.
Created By is the Person responsible for the creation of the Goal.
Enter a Monitoring Frequency from 'Daily', 'Weekly', 'Monthly', or 'Quarterly'. Select 'None' if no monitoring is needed. In the Objectives table, enter:
The Objectives which consist the various Objectives that need to be completed to meet the a Quality Goal.
The Target which consists of the numeric target value of an Objective that is to be met.
The Unit of Measurement to measure the Target. Eg: Leads, Hours, etc.


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Creating a Quality Goal:

Updated on: 02/04/2023

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