Articles on: OneHash CRM | Accounting

Setting a Subscription


If you offer a service that requires renewal in a certain time period (yearly, monthly, quarterly, etc.), you can use the Subscription feature in OneHash to track them. The Subscription master captures all the details required for the auto-creation of Sales Invoice on subscription expiry.

Let's consider a use-case of OneHash subscription itself. Our hosting plans are available on a yearly basis. Each Customer's account has a subscription expiry date, after which customers must renew their subscription with us.

To manage the client's subscription expiry and auto-generation of Sales Invoice for the renewal, we use the Subscription feature.

To access the Subscription list, go to:

Home > Accounting > Subscription Management > Subscription


Before creating and using a Subscription, it is advisable to create the following first:

- Subscription Plan

How to set a Subscription

Go to the Subscription list and click on New.
Select a Customer.
Set the Start Date from when the subscription will be active.
Days Until Due is the number of days within which Customer has to pay a generated Sales Invoice.
Select the Subscription Plans.

Based on the subscription start and end date, actual dates for invoices will be calculated.


Trial Period

If you're offering a trial period for the subscription, a Trial Period Start Date and a Trial Period End Date can be set. Invoices will not be generated during the trial period and the Subscription status will show 'Trialling'.

Cancel Auto Renewal

On enabling the 'Cancel At End Of Period' the Subscription will be canceled at the end of its period. For example, if it is a yearly subscription, the system will stop generating invoices after one year of subscription.


You can apply Taxes to a Subscription by using a Sales Taxes and Charges Template

Applying discounts

You can apply additional discounts on the Subscription based on Grand Total (pre tax) or Net Total (post tax). A discount percentage can also be set. For example, a discount of 2% on 12,000 would be 240 in discount.

Visit the Applying Discount page for more details.

Automatically create invoices

Based on the Subscription Plans interval, invoices will be created automatically. "Generate Invoice At Beginning Of Period" needs to be enabled if you want to generate invoices as soon as the subscription is active. If "Generate New Invoices Past Due Date" is enabled then new invoices will keep on generating even though current invoice is unpaid or past due date. If "Generate Invoice Early" is enabled, an invoice will be generated before the end of the period by the number of days entered in "Generate Invoice Days Early."

The generated invoices will be submitted automatically by default. If 'Submit Invoice Automatically' is disabled, the invoice will be saved as a draft.

Follow Calendar Months

If 'Follow Calendar Months' is enabled then proper calendar months will be followed even if the Subscription Start Date is in the middle of the month. For Eg: Suppose billing interval is 'Month' and billing interval count is 3 in subscription plan and Subscription Start Date is '15-04-2020' then if 'Follow Calendar Months' is checked then first invoice will be generated for '15-04-2020' to '30-06-2020' rather than '15-04-2020' to '14-07-2020'

Canceling a Subscription

If the Customer decides to cancel a Subscription, it can be canceled in the system using the Cancel Subscription. The system will stop generating invoices when a Subscription is canceled.

Updating a Subscription

Clicking on the Fetch Subscription Updates button will update the Subscription with the latest generated invoices.

Difference Between Subscription and Auto-Repeat

Updated on: 27/03/2023

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