Telegram Integration in OneHash Chat
Telegram
How to create a Telegram channel
Step 1. Go to "Settings" page by clicking the settings icon in the left sidebar.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/a1_9b7l4c.png)
Step 2. Select "Inboxes" from left side panel and Click on "Add Inbox" button.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/a1_ftn78h.png)
Step 3. Click on "Telegram" icon.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-26-232315_5gf386.png)
Step 4. Create a new telegram bot using Telegram BotFather.
Step 5. Enter the API token of the telegram bot and click on "Create Telegram Channel".
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-26-232421_w33hdt.png)
Step 6. "Add agents" to your telegram inbox.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-26-232421_1avue3q.png)
Step 7. Hooray! You have successfully created a Telegram inbox.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-23-162745_x9uhve.png)
Step 8. Go to the Inbox settings page and verify that the inbox name matches the bot username created using BotFather.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/telegraminbox-526f817377f1c951_1m284x.png)
Step 9. Send a message to the telegram bot.
Step 10. Check OneHash Chat telegram inbox for the new message.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/telegrammessage-e7cded364159d0_1joq2vy.png)
Updated on: 27/09/2023
Thank you!