• Multilingual Support in OneChat

  OneChat is the best live chat software that offers a range of configuration options to enable seamless use of its dashboard and live-chat widget across various languages.Few readers

• Contacts in OneChat

  The Contacts section in OneHash chat software - OneChat serves as a database for end-users and customers with whom you have interacted via the OneChat Widget.Few readers

• CSAT in OneChat

  In OneChat live chat software, the CSAT (Customer Satisfaction Score) is a crucial metric that measures how satisfied customers are with your product, service, or particular experience.Few readers

• Routing Conversations in OneChat

  You can sssign an agent to each chat software conversation manually via console or API, or use round-robin assignment for automatic distribution.Few readers

• Custom attributes in OneChat

  In OneHash live chat software, custom attributes can be used to track specific information about contacts and conversations, beyond the default data attributes.Few readers

• Get to know about OneChat Automations

  With OneChat live chat software automations, you can streamline workflows, automate repetitive tasks, and save time.Few readers

• Conversation workflow in OneChat

  A conversation workflow is a strategic approach that businesses use to manage and optimize their customer interactions. OneHash chat software offers the conversation workflow in the following manner.Few readers

• Reports of conversations in OneChat

  You can access reports on past conversations through the Reports Section in the OneChat chat software, providing a historical overview of your chat interactions over time.Few readers

• Keyboard shortcuts of OneChat

  OneChat is the best live chat software that provides users with a range of keyboard shortcuts that facilitate navigation across different dashboards and streamline various actions, enhancing overall efficiency.Few readers

• Advanced Conversation Filters in OneChat

  In OneChat live chat software, you can utilize advanced filters to sort conversations based on multiple attributes and query them using logical operators such as AND and OR.Few readers

• Create common reply messages using canned responses in OneChat

  OneChat's Canned Responses are pre-saved templates that allow agents to quickly reply to frequently asked questions, serving as a workflow automation software.Few readers

• Commandbar in OneChat

  OneChat's live chat software command bar enables easy navigation and workflow optimization within the dashboard.Few readers

• Segments in OneChat

  By utilizing live chat software's advanced filters, users can sort and filter contacts based on various categories, and then save them as segments.Few readers