Line Integration
Line
How to create a Line channel?
Step 1. Go to "Settings" page by clicking the settings icon in the left sidebar.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-24-143710_sx5glq.png)
Step 2. Select "Inboxes" from left side panel and Click on "Add Inbox" button.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-24-154238_vbmwv.png)
Step 3. Click on "Line" icon.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-24-154314_1uz659o.png)
Step 4. Go to Line Developer Console and create a line account.
Step 5. Create a "Provider" in developer console.
Step 6. Create a new "Messaging API" channel(Bot) under the provider.
Step 7. Fill up below fields from line developer console( Messaging API Channel ) and click on "Create LINE Channel".
Channel Name
LINE Channel ID
LINE Channel Secret
LINE Channel Token
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-24-154332_770tfq.png)
Step 8. "Add agents" to your Line inbox.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-23-162725_1fvwjt7.png)
Step 9. Hooray! You have successfully created a Line inbox.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/a1_7vnsgq.png)
Step 10. Go to "Messaging API" channel in developer console and configure webhook.
Verify OneHash Chat webhook URL
Enable "Use webhook"
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/image_1iuulwz.png)
Step 11. Send a message to the Line bot.
Step 12. Check OneHash Chat Line inbox for the new message.
![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/a1_xw57fi.png)
Updated on: 27/09/2023
Thank you!