Articles on: OneHash CRM | Using OneHash CRM

Difference Between System User and Website User

Difference Between System User and Website User

Question: I have added my Employees as Users and have assigned Roles to them. But still, they are not able to view the Dashboard when they log in.

Answer: There are two types of Users in OneHash.

System User: They are Employees of your company. Examples of Roles assigned to them are System Users, Account User, Sales Manager, Purchase User, Support Team, etc.

Website User: They are to parties (like Customer and Suppliers) of your Company. Example Website User Roles are Customer and Suppliers.

How to check if Role is for System User or Website User?
In the Role master, if field "Desk Access" is checked, that Role is for System User. If Desk Access field is unchecked, then that Role is for Website User.

User>Security Setting>User type
Note: ensure that the user is assigned at least 1 role, so that he/she can become a system user.

Updated on: 27/03/2023

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