Articles on: OneChat | Integration

How to configure IMAP for Email channel?

Configure IMAP



**Note:** To setup IMAP for Gmail, please enable IMAP in inbox settings. Enable IMAP.

Step 1. Go to Settings > Inboxes > Email Inbox settings page.



Step 2. Select "Configuration" tab.



Step 3. To enable IMAP, select checkbox "Enable IMAP configuration for this inbox"



Step 4. Fill up below fields and click on "Update IMAP settings".

Address
Port
Email
Password
2-step enabled Gmail accounts. Refer : Generate app password
All other Gmail accounts. Refer: Allow less secure access



Step 5. Send a mail to the IMAP configured email in OneChat.

Step 6. Check OneChat inbox for the new email.

Step 7. Open the email conversation in OneChat and verify the email details.

Updated on: 06/03/2022

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