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OneChat | Integration
Integrate OneChat with Dialogflow, Webhooks and Slack.
Telegram Integration in OneChat
Telegram How to create a Telegram channel Step 1. Go to "Settings" page by clicking the settings icon in the left sidebar. Step 2. Select "Inboxes" from left side panel and Click on "Add Inbox" button. Step 3. Click on "Telegram" icon. ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000
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Integrating Instagram with OneChat
Instagram How to create an Instagram channel Pre-requisite Step 1: Make sure you have an Instagram account. This link below would help to set up a business account. https://help.instagram.com/502981923235522. Step 2: Make sure your Facebook page is connected to the Instagram account, for which the Instagram account holder is admin. You can do that setting here: Go to https://www.facebook.com/pages/?category=your_pages Select Your Page Go to Settings Select
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Integrate OneChat with Next.js
Next.js To integrate OneChat with a Next.js application, you would have to create a component that loads OneChat script. The below example shows a React component which loads the OneChat script asynchronously. Copy the following and create a file in your components folder with the name OneChatWidget.js
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Line Integration
Line How to create a Line channel? Step 1. Go to "Settings" page by clicking the settings icon in the left sidebar. Step 2. Select "Inboxes" from left side panel and Click on "Add Inbox" button. Step 3. Click on "Line" icon. ![](https://storage.crisp.ch
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Twitter Integration in OneChat
Twitter How to create Twitter channel Step 1. Click on "Add Inbox" button from Settings > Inboxes page. Step 2. Click on "Twitter" icon. Step 3. Click on "Sign in with Twitter" button. ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034
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Twilio / SMS Integration in OneChat
Twilio Whatsapp/SMS How to create a Whatsapp/SMS channel with Twilio? Step 1. Click on "Add Inbox" button from Settings > Inboxes page. Step 2. Click on "Twilio" icon. Step 3. Configure the inbox. These are the inputs required to create this channel:
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Integrate OneChat with React Native
React Native Add OneChat live chat widget to react native app and talk to your visitors in real time. OneChat helps you to chat with your visitors and provide exceptional support in real time. To use OneChat in your react native app, follow the steps described below. 1. Create a website inbox in OneChat Refer to Website Channel document. 2. Add the plugin to your project or
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Integrating Facebook with OneChat
Facebook How to create Facebook channel? Step 1. Click on "Add Inbox" button from Settings > Inboxes page. Step 2. Click on "Facebook" icon. Step 3. Click on Facebook login button. It will open a new window for you to login. ![](https://storage.crisp.c
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How to create Email channel in OneChat?
Create Channel Step 1. Click on "Add Inbox" button from Settings > Inboxes page. Step 2. Click on "Email" icon. Step 3. Enter channel name, email and click on "Create Email Channel" button. ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7
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How to configure SMTP for Email channel?
Configure SMTP Step 1. Go to Settings > Inboxes > Email Inbox settings page. Step 2. Select "Configuration" tab. Step 3. To enable SMTP, select checkbox "Enable SMTP configuration for this inbox"  as shown below. ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/download-zip-a93c3
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Install OneChat live-chat using Google Tag Manager
Google Tag Manager If you are using Google Tag Manager on your website, you can install OneChat from Google Tag Manager’s dashboard by creating a new tag for OneChat. To install the OneChat live-chat widget, please follow the steps below: 1. Access the tag manager console Login to the Tag manager workspace with your Google account. You will be able to see a workspace similar to the one shown below. ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/workspace-admi
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Install OneChat live-chat on Docusaurus website
Docusaurus OneChat has an official integration with Docusaurus using the plugin @OneChat/docusaurus-plugin. This plugin enables OneChat live-chat widget in Docusaurus powered websites. To install the plugin, follow the steps mentioned below. Add the plugin to your project. or Configure the plugin in docusaurus.config.js
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Getting started with Slack in OneChat
Slack If your account/project is using Slack as medium of communication, you can integrate slack with OneChat inbox to get all the inbox conversation to your slack customer-conversations channel. To integrate slack with OneChat follow the steps mentioned below. Step 1 Go to OneChat app click on integration link in the setting sidebar. Step 2 A screen opens up where you can directly give the wo
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Integrate OneChat with Dialogflow
Dialogflow Chatbots are an essential part of every customer service platform. If you have many conversations happening in your account, scaling human support might not be effective. You could deploy a chatbot that helps answer trivial questions and hand it off to an agent only when necessary. Dialogflow and Rasa.ai are the top-rated NLP platforms that allow you to build a bot based on your use case. In this article, we will see how you can configure a Dialogflow chatbot with OneChat. Conf
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How to configure IMAP for Email channel?
Configure IMAP ++Note: To setup IMAP for Gmail, please enable IMAP in inbox settings. Enable IMAP.++ Step 1. Go to Settings > Inboxes > Email Inbox settings page. Step 2. Select "Configuration" tab.
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Allow less secure access for Gmail inbox in OneChat
Allow Less Secure Access ++Note: This option is not available for gmail accounts which is enabled 2-step verification or managed by a organization.++ Step 1. Go to Google Account Security Step 2. Click on "Turn on access" under "Less secure app access" section in the security page. ![](https://storage.crisp.chat/users/help
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Getting started with Webhooks in OneChat
Webhooks Webhooks are HTTP callbacks which can be defined for every account. They are triggered by events like message creation in OneChat. You can create more than one webhook for an account. Step 1. Click on Integrations link is settings sidebar. Click on "Configure" button. Step 2. You will see the list of webhooks you have already added to the account. ![](https://storage.crisp.chat/users
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Generate app password for Gmail inbox in OneChat
Generate App Password ++Note: This is for gmail accounts which is enabled 2-step verification or managed by a organization.++ Step 1. Go to Google Account Security Step 2. Click on "App passwords" under "Signing in to Google" section in the security page. ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d00
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How to forward emails to OneChat inbox?
Forward to Email Step 1. Copy forward email address from confguration tab under inbox settings. Step 2. Configure the copied email address as the forwarding email address in the email inbox. Add forwarding address for Gmail Inbox. Step 3. Send a mail to the forwarding address added inbox.
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Integrate OneChat with Vue.js
Vue.js To integrate OneChat with a Vue.js application, you need to paste the OneChat widget script in your Vue.js application's index.html file: You can get the script from Settings > Inboxes > Select your Website channel > Click on the Configuration tab. If you haven't created a website channel yet, you can find the instructions Here Copy the script that was created in the code field of the channel. ![](https://st
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Integrating OneChat with Webflow website
Webflow Integration Add OneChat live chat widget to talk to your Webflow website visitors in realtime. OneChat helps you to chat with your visitors and provide expectional support in realtime. To use OneChat as your website live chat, follow the steps described below. 1. Create a website inbox in OneChat Refer to Website Channel document. 2. Install the generated script in Webflow Go to website settings Login to y
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Add forwarding address for Gmail inbox in OneChat
Add forwarding address Step 1. Go to Gmail inbox and click on the settings icon on the top right corner. Step 2. Click on "See all settings" button. Step 3. Select "Forwarding and POP/IMAP" tab in the settings page.  Outgoing message restriction ![](https://storage.crisp.chat/users/helpdesk/website/6f1c2c7b8034d000/screenshot-2022-02-23-132322_7r2u7
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Enable IMAP for Gmail inbox
Enable IMAP Step 1. Go to Gmail inbox and click on the settings icon on the top right corner. Step 2. Click on "See all settings" button. Step 3. Select "Forwarding and POP/IMAP" tab in the settings page. ![](https://storage.crisp.chat/users/helpd
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Integrate OneChat with Gatsby
Gatsby OneChat has an official Gatsby plugin for integrating the widget on your websites Add gatsby-plugin-OneChat to your gatsby project. if you are using yarn, use Add the plguin to your gatsby config file
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